My Guiding Principle for Designing the Clinic

This is something I want to make clear about our clinic.

I want our clinic to be a safe place for our patients. I’m not just talking about fire extinguishers and smoke detectors and HIPAA and all that. I’m talking about, designing the space with the concept of safety in mind — personal safety, mental/emotional safety, and of course physical safety.

For me, walking into the clinic, I already feel like it’s a space where I can kick my shoes off and just relax.  That’s what I want for my patients.  Many medical clinics today are very sterile. Often, this is for very good reason, but I’m talking more about the design, the feel of the space.  When I walk into certain medical offices, I feel like I’m stepping into a space-age drama. Everything is stark and white with the token flower to remind us we’re human or that nature exists.  That is decidedly *not* what I want for my clinic.

I mentioned in one of my videos, I want a space where patients feel comfortable and safe, where they can relax.  I want my patients also to feel like they can just kick their shoes off and get comfortable (within reason ;-P). I want my patients to feel like they can come in anytime, that they can let their guard down a little, and most importantly, that they can talk to me about what is bothering them, and how I can help them.

I respect and I love the patient-doctor relationship: the sanctity of it, the confidentiality, the absolute trust between us.  A physician’s touch can be as healing as medication, and listening can be as therapeutic as… well, drugs. I respect the authority and the responsibility I hold as a physician, but I also love my patients. I am here for you, and I am trying to design my clinic to make you feel as comfortable as possible.  I hope to see you soon!

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